FAQs

Orders placed Monday-Friday before 5 PM CST will begin processing that day, excluding holidays, and usually ships within 2 business days pending availability and credit verification. All orders placed after 5 PM CST will begin processing the next business day. Orders placed on Friday after 5 PM CST will begin processing on the following Monday. We will contact you with a follow-up email if we need additional identification provided for credit verification.Β 

You will receive an order confirmation once your order has been successfully transmitted. In addition, a shipping confirmation e-mail will be sent once your order has been shipped. This confirmation will include the tracking number for your package.

E-Cards can be used immediately after payment processing.

We ship all orders via USPS & FedEx. Once orders are packed and shipped, US packages typically take 2-5 days to arrive; International packages typically take 6-12 days to arrive.

Customers are responsible for all International duties, taxes, port handling fees and other customs charges.

DoAm4Salone LLC is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, DoAm4Salone LLC will confirm delivery to the address provided, date of delivery, tracking information and shipping carrier information for the customer to further investigate.

We do not accept e-card cancellations. To edit an order you placed, please 'Contact Us' through our contact form with the subject line 'Edit Order' followed by your order number (e.g. 'Edit Order #1234').

All payments accepted on the site are processed by AfterPay, Apple Pay, PayPal and Shopify, and as such, your information is protected.

Our DoAm gear are limited editions that will not be re-stocked. Please subscribe to our VIP Club to receive exclusive product release updates and discounts!

If you have any additional questions, feel free to 'Contact Us' through our contact form.